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Telecel Opens Victoria Falls Branch

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HARARE – Telecel Zimbabwe has opened a new branch in Victoria Falls, just days before the United Nations World Tourism Organisation general assembly opens in the resort town.
The new branch is better located and more spacious than the old branch. It is the ninth new branch that Telecel has opened in recent months.
Officially opening the branch on Wednesday (August 21 2013), Telecel Zimbabwe Customer Operations Director Zodwa Chinyenze said the mobile operator had been working on enhancing and improving the service it provides in Victoria Falls for the benefit both of the delegates to the UNWTO general assembly and other visitors to the Victoria Falls and of the people of Victoria Falls.
She said the technical improvements effected by Telecel in Victoria Falls and the surrounding areas were intended to provide lasting high quality mobile voice and data connectivity.
“The opening of this branch is part of our efforts to further improve the service we offer in this town. The branch is more spacious and more conveniently located than the branch it replaces.
“It is also part of our efforts to extend and improve our branch network. This branch is one of nine new branches Telecel has opened recently. By the end of the year we expect to have opened a further five new branches,” she said.
“The new branches, which are intended to bring our operations closer to the people, coupled with our new state-of-the-art call centre in Harare, where calls are generally answered within three rings, should make it easy for our customers to obtain assistance whenever they need it.”
Ms Chinyenze highlighted Telecel’s support for the UNWTO assembly. She said Telecel’s lighting up of the Victoria Falls bridge between Zimbabwe and Zambia would serve as a semi permanent reminder of the UNWTO assembly, since Telecel had committed itself to lighting up the bridge for the next 15 years.

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