OLD Mutual Zimbabwe has opened a one-stop financial shop, that will offer customers the convenience of a single destination for all financial services offered by the group.
Group chief executive Mr Jonas Mushosho, officially opened the one-stop shop in Harare yesterday, demonstrating the firm’s commitment to customers and the economy.
“The opening of this Old Mutual Harare CBD branch reaffirms our commitment to Zimbabwe in general and its financial services sector in particular,” he said.
Mr Mushosho said the message to its clients and stakeholders was that Old Mutual was there to stay.
He said Old Mutual also continues to bring convenience and value to their customers and stakeholders.
“As the country’s largest integrated financial services group, we are proud to pioneer a concept that is bound to wow the market. This shall also see the consolidation of Old Mutual’s position as the undisputed market leader,” Mr Mushosho said.
He added that the new shop would demonstrate to the market the diversity and relevance of the wide range of products the group offers. This covers savings, banking, investment, insurance and property meant for all Old Mutual’s clients.
“Each of our client services consultants is well acquainted with the entire range of products we offer. This helps to give us that extra edge in service delivery.
“It would have been naïve of us to make such a significant investment in this facility and neglect the most important aspect of all, our human resources which is our base,” Mr Mushosho said.
He added that the financial and property services group has put together a team that will raise the bar in client relationship management.
According to Mr Mushosho, the group has has already undergone intensive training in product knowledge, grooming and etiquette.
Old Mutual is one of the country’s oldest and biggest financial services providers.
They specialise in the provision of financial planning and banking solutions. They also cover unit trust investments, life cover and funeral covers as well as insurance solutions on the personal.
On corporate services, the diversified Zimbabwe Stock Exchange-listed group provides financial solutions on property investments, asset management, employee benefits, securities and custodial services and short-term insurance.